How HK Helped a Trusted Regional Shop Deliver a Big Commercial Program
Hartson-Kennedy (HK) partnered with Millmade, Inc. to help transform a major commercial opportunity into a success story, proving that with the right manufacturing partner, a smaller shop can take on big things with confidence.
Customer Background
Millmade, Inc., a commercial cabinet and countertop manufacturer in Evansville, Indiana, has built a strong reputation over nearly four decades through quality craftsmanship, dependable delivery, and deep relationships in its community. Known for handling smaller-scale commercial work such as reception desks and laminate applications, Millmade has earned trust by consistently delivering excellent work for their partners.
Identifying the Opportunity
That reputation opened the door to a major opportunity. Through its relationship with Shoe Carnival’s corporate team, Millmade was tapped for a project involving approximately 500 small display tabletops for nearly 250 stores nationwide. It was the kind of opportunity that reflects years of trust-building and strong performance, but it also stretched beyond the shop’s existing output capacity. Rather than walk away from well-earned business, Millmade partnered with HK to expand its production capabilities and deliver with the same consistency to which clients are accustomed.
Solution
HK stepped in as an extension of Millmade’s operation, bringing the scale, speed and manufacturing support needed to turn a high-potential opportunity into a successful execution:
- High-volume manufacturing capabilities
- PVC edge banding and laminate fabrication
- Flexible commercial terms to enable project execution
The partnership gave Millmade the ability to say yes to a larger program without compromising the quality and reliability that built its reputation in the first place.
Results
- Successful execution of 500+ display units
- Strengthened relationship between Millmade and its customer (and HK)
- Positioned Millmade for potential future phases of the rollout
This project highlights what HK can do: help customers grow beyond current capacity so smaller, highly respected shops like Millmade can compete for and deliver major commercial work.
HK can help smaller customers do big things!
